Client Support Specialist

Client Services, Inc. is an 'A+' BBB Accredited call center seeking career minded and highly motivated customer service oriented people to join our team.  We value our employees and are proud to offer:

• Business Casual Attire
• Paid Training Program
• Comprehensive Insurance Benefits
• 401(k) Retirement Plan and Tuition Reimbursement
• Management Advancement Opportunities

Responsibilities

• Interact directly with the Client Relationship Manager
• Review exception reports
• Adhere to all company policies, work standards, attendance requirements and work assigned schedule
• Use a computer for long periods of time
• Adhere to client, company and regulatory requirements and policies
• Perform other duties as assigned by management based on the needs of the business
• Meet client deliverable deadlines
• Create and Maintain Policies and Procedures relevant to the job-related duties
• Document Recording of all requests to and from client
• Communicate regularly with appropriate management staff regarding work volumes, customer issues and obstacles impacting completion

Qualifications

• Prefer minimum of one year experience in accounts receivable management
• Analytical ability sufficient to analyze requests and input data
• Ability to work well under pressure, meet deadlines, organize workload and maintain accurate files
• Ability to communicate effectively both orally and in writing, in person and by telephone
• Have strong attention to detail and accuracy
• High school diploma or equivalent

Client Services, Inc. is an equal opportunity employer. 

Current Openings for Client Support Specialist Jobs at Client Services , Inc.