Network Analyst

The Network Analyst position with Client Services, Inc. is responsible for the day-to-day operation of the organization's computer networks.  Organize, install, and support the organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Essential Functions and Responsibilities:

•          Determine what the organization needs in a network and computer system before it is set up
•          Install all network hardware and software and make needed upgrades and repairs
•          Maintain network and computer system security and ensure that all systems are operating correctly
•          Collect data to evaluate the network's or system's performance and help make the system work better and faster
•          Train users on the proper use of hardware and software when necessary
•          Solve problems quickly when a user or an automated monitoring system lets them know about a problems
•          Accept tickets from lower level support as an escalation point
•          Test and evaluate existing network systems
•          Perform regular maintenance to ensure that networks operate correctly
•          Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems
•          Research and recommend vendors.  Coordinate activities with vendors. (Level II)
•          Limited project management  (Level II)
•          Use computers for long periods of time
•          Adhere to company attendance requirements and able to work assigned schedule.
•          Adhere to client, company and regulatory requirements and policies.

Qualifications/Experience:

• A bachelor's degree in fields related to computer or information science.  A degree in computer engineering or electrical engineering is acceptable along with a combination of 2-4 years (Level I) or 3-6 years (Sr level) of hands on experience or professional certifications. 
• Interpersonal skills: Must be patient and sympathetic as often helping people who are frustrated with the software or hardware they are trying to use.
• Listening skills: Able to understand the problem that the customer is describing and know when to ask questions to clarify the situation.
• Problem-solving skills: Identify both simple and complex computer problems, analyze them, and provide a proper solution.
• Speaking skills: Describe the solution to a computer problem in a way that a nontechnical person can understand.
• Writing skills: Strong writing skills are useful for preparing instructions and email responses for employees and customers.

Client Services, Inc. is an equal opportunity employer.

Current Openings for Network Analyst Jobs at Client Services , Inc.